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VIP Center not working

Bill_CBill_C
in AOMEI Products Support
With Aomei Backupper Professional, there is an icon on the top left to login to the VIP Center and this is

https://account.aomeitech.com/

Log in to AOMEI Account

Please enter your email address
Please enter your password

I am using the cleverbridge reference number as my password and this worked a week ago many times before.  I get this now when I try to login:

An account with this email does not exist.

Any help on this please?

Comments

  • Bill_CBill_C
    I took this to support and they said: Sorry for the inconvenience, there is a problem here, our development is being optimized.

    This looks like they had wiped out my account. When it said "An account with this e-mail does not exist", I created a new account and changed my password.  It all works now to login.


  • adminadmin
    @Bill_C, We have fixed the problem. You can use your email address and cleverbridge reference number to login now.
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