Backupper Update deletes complete Folder with Image-Files
I just updated my Backupper Standard to Version 6.1 and after that a complete Folder ( C:\Aomei ) with Image-Files has disappeared from my Windows 10 (Version 2004) Computer.
This happened already before when I did an update to an earlier version 5.x a few months ago. Sadly I forget this issue when I started the update today. Did anyone experienced the same issue while updating?
This happened already before when I did an update to an earlier version 5.x a few months ago. Sadly I forget this issue when I started the update today. Did anyone experienced the same issue while updating?
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Did you create the Aomei folder manually? And, did you save backup files to the folder?
The program upgrade doesn't delete the folder you created.
And, AOMEI Backupper doesn't create an "Aomei" folder under the root directory of C: drive.
A sub-folder in which all backup files are saved, was created from the backup-job.
The backup-job is a normal File-Backup who backup some changes from another HDD, running in Intervals 3 times daily.
And, generally, if the folder is deleted, it should be in the recycle bin. Could you check?
Could you install the old version, and create the folder and back up, then upgrade again?
I made a test with an old computer (Win 8.1), where I had the Backupper Standard in Version 4.06 installed. I copied the Aomei-Folder with the Image-Files from my Main-Computer to the same place ( C:\Aomei ) and then started an Update to Backupper Standard 5.6.
When I started the program installation I got the question that an older Backupper version is already installed and whether it should be uninstalled. I confirmed that. After the uninstallation was complete and before I had to confirm the new installation, I checked whether the folder was still there. Unfortunately, it has already been deleted without further inquiry.