All Backup jobs gone
Backupper Pro 4.6.2 on
Windows 10 Prof
All Backup-Jobs gone on two machines.
Backups themselve are still there, but no warning about the stopped scheduled backup-process for nearly a week.
Just found this issue by chance.
As
AOMEI-backupper had this issue some versions before and offered an
update then, I think they do have the same problem now (again and again) ...
Comments
I have switched from using the backupper scheduler service to using the windows task planner now, let's see how that works out.
I'm using 5.01 tech plus but this has been going on since back in the 4.x versions as well. Seems random but has been happening more often lately.
Jeff
https://drive.google.com/file/d/1hmevdvVaZc2XsK63zCyD-PcEiiYRc_Ru/view?usp=drivesdk
Please first uninstall AOMEI Backupper you have installed via Control Panel, then delete ambakdrv.sys, ammntdrv.sys, amwrtdrv.sys under C:\Windows\System32, reboot the computer, install the new version we sent.
My apologies as I never tried the special version you sent to me. Just to report that I was still seeing the issue of all backup tasks disappearing with ABPro v5.7 on one of my systems. Just updated that one to v5.8. Could it have something to do with windows 10 when there are major updates? I have now updated to WIn10 2004.
I can't believe you still haven't fixed that bug after 1 1/2 years.
I have been running v5.8 pro and been ok so far. As you requested, I just installed the special version v5.7 workstation (not v5.8) you provided via the link. I will run in over the next few weeks and let you know.
Jeff
An update. Special version v5.7 workstation has been running without loss of backup tasks since July 30.
My other machines are using v5.9 and they seem to be working fine.
Will keep monitoring.
Jeff
This type of problem is possibly a reason why this software is currently offering a 47% discount. However, If the program does not work as advertised then in my opinion it is totally useless.
The technical adviser that I have conversed with is of no use other than offering details of how to fix this and other problems. I am sorry, but I don't feel confident enough to delve into my Registry to find and delete data. If I screw up then my whole system could go down too.
As a word of warning to anyone considering buying this program....Don't, unless you can check daily that the program has completed its schedule backups etc....otherwise come a day when your system crashes you may find that your last backup was 2 weeks, 2 months or longer ago.
I have been advised that I will be advised when this problem is fixed....I will not expect that anytime soon!
Jeff
It is a v5.7. We will update the solution to the latest version asap. Sorry again.
So I have installed ABPro v5.9 which is working and recreated backup jobs. I need current backups working. I am not sure if you made any changes to v5.9 that addresses backup jobs being lost? On my other machines v5.9 has been working ok.
I am happy to try another test version if you wish but the test version is buggy as I described above.
Best,
Jeff