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Hi there - I wonder if I might request your advice.
I have Aomei Backupper Professional installed and over time wrote several "disk backup" to an external diskdrive.
Recently, I discovered a corruption problem with the master boot record in Windows 10 and couldn't restart the computer as it was in a continual automatic repair loop. I determined it was advisable not to do a full restore from a disk backup as I would risk repeating the start up problem. I reinstalled windows 10 and now have a functioning computer.
I would now like to access my files and programs from a disk backup so I can copy them to the main drives. To do this, I had followed the instructions for the Aomei Backupper "Explore Image" function and can see a list of folders under new drive headings.
Unfortunately, when I try to access the user folders I am denied permission and then when I attempt to change the permissions to allow access, a dialogue box appears which states that "an error has occurred in applying security information". It also states that "The media is write protected." This means that I am unable to open the relevant folders or access files.
I would appreciate any advice to overcome this problem - especially the write protection.