The above files are being used by other programs, so is unable to backup them...
When I do a full backup using "AOMEI Backupper standard" there is a message: "The above files are being used by other programs, so is unable to backup them. Please click the following button to continue.
Restart
Mode Backup: (recommended) The rogram will restart computer and enter
the restart mode (windows pe mode) to complete this backup
autamatically.
retry: after close other programs to release the occupation of the files and click retry.
skip: if you do not want to backup the above files, click skip to ignore them.
cancel: cancel this backup operation."
I check using the program "Unlocker" - files is not busy.
The problem is what can be?
Thanks.
Comments
Please try to backup in PE mode to see if error persists.
In the PE mode, the error continues to repeat.
Please shorten the path of source file and try again.
Shortest path to source file (see attachment).
Software is installed at the specified path. It would be difficult to shorten the path.
12029442075.png
12029442076.png
12029442077.png
Can you upload the log files in Backupper installation directory?
See attachment.
ABCore355.txt
ABService77.txt
Backupper347.txt
Thank you, we will analyze the problem.
Hi!
News there?
Up
Sorry, the cause of the problem has not been found yet.
Hi!
News there? Do you need anything else from me?
I have this same problem and would appreciate it if the issue could be resolved.
Have you set Backupper to use the Windows Volume Shadow Copy Service to allow backing up of files that are in use? See https://en.wikipedia.org/wiki/Shadow_Copy. In AOMEI Settings select the VSS tab and ensure that "Use VSS (Recommended)" option is selected.
Yes, that option is selected already.
Is your operating system Windows or is it a Mac? The VSS is a Windows feature and will not work if it is Mac? In the Settings/VSS tab try the other option "Use AOMEI's built-in...." and try that.
On-my has understood! The problem is in the authority file. Everything worked when to the specified files granted full rights of the system account. Sorry, found out when I installed the program from another vendor. I want to go home, because done a lot of work.
Thanks?