Main Threads:The above files are being used by other programs, so is unable to backup them...
  • When I do a full backup using "AOMEI Backupper standard" there is a message: "The above files are being used by other programs, so is unable to backup them. Please click the following button to continue.
    Restart
    Mode Backup: (recommended) The rogram will restart computer and enter
    the restart mode (windows pe mode) to complete this backup
    autamatically.
    retry: after close other programs to release the occupation of the files and click retry.
    skip: if you do not want to backup the above files, click skip to ignore them.
    cancel: cancel this backup operation."


    I check using the program "Unlocker" - files is not busy.

    The problem is what can be?


    Thanks.



  • Please try to backup in PE mode to see if error persists.

  • In the PE mode, the error continues to repeat.

  • Please shorten the path of source file and try again.

  • Shortest path to source file (see attachment).
    Software is installed at the specified path. It would be difficult to shorten the path.

    image12029442075.png

    image12029442076.png

    image12029442077.png


  • Can you upload the log files in Backupper installation directory?

  • Thank you, we will analyze the problem.

  • Hi!

    News there?

  • Sorry, the cause of the problem has not been found yet.

Start a New Discussion

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!