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Bought a license - No email with serial number received

hkimhkim
edited January 2018 in AOMEI Products Support

I just bought a license for Backupper Pro on Aomei website. The purchase was finalized but I have a full 30 minutes after the purchase not yet received an email with license information with serial number. 

Why this delay?!? 

Comments

  • hkimhkim

    I have an order-id so please respond so that I can use the program as intended asap.


  • FlyerFlyer
    edited January 2018

    Check your junk mail or spam folder. Otherwise, email tech support. They will help.

  • hkimhkim

    Nothing there and I have emailed the support. It's weekend so I guess the response time is longer, but it really should be automated process for sending out serial numbers after the payment. 

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