Western Digital My Cloud Home
Hello,
I have just bought an external hard disk Western Digital My Cloud Home that seems to have 2 areas :
A public area : Access by \\MYCLOUD-XXXXXX\Public\
A private area : Access only by a browser and by a local drive x:\ mounted when i installed the driver of the cloud.
In the backupper, i have no problems when i place my backups or synchronize datas to the public share.
But backuper don't see the drive x:\ : when i select it, i have a message : Drive X:\ does not exist.
Is it a way to place dates on the private area of my cloud ?
Thanks in advance.
Comments
Shouldn't you address your question to WD?
X: could well be a ram disk that only temporarily exists like in Aomei bootable media's command shell
I did it on the WD forum. But no answer for the moment.
You could look in Windows Disk management when this WD device is connected through USB to your computer. Does it show multiple partitions, does it show X:?
No, it doesn't show the x:\
I asked on an other forum, and a guy said me that it is a “Mounted Network Drive” using what is known as a Call Back FIle System (CBFS).
But i don't know if Backuper can access to this ?
But backuper don't see the drive x:\ : when i select it, i have a message : Drive X:\ does not exist.
One question: If Backupper can't see the drive x:\, then how can you select it as destination?
I write directly x:\ on the line "file name" in the windows for slect the location
Can you upload a screenshot?
My x:\ exists on the computer but it cannot be access from backuper
Looking at the blue part, Isn't X: the same as P:? Aren't they all the same?
How about clicking "Share/NAS" and entering the credentials?
@JohnnyboyGo : No it's not the same. P:\ is mapped manually by myself to the public folder of the cloud.
@ admin : With Share/NAS, i can see and connect to the public folder of my cloud. That means that i can synchronize files from my computer to the public folder of the cloud.
But i want to synchronize files to the private folder.
I use PLEX to listen my music on my phone.
PLAX is able ton access on my cloud (but on the private folder) when my computer is off.
It's for that i want to synchronise my music that i have on my computer with my private software on the cloud.
I mean click Share/NAS-->Add share or NAS device and enter the credentials of your private cloud, did you try that?
I have message : Failed to access the network path, pls check if your username password and network are correct.
Can you tell me the difference between the public and private area? Does the private area require a password while the public area doesn't?
Private area seems only accessible using MyCloud.com, the mobile app and the Desktop app. It's also accessing from Windows as a mapped etwork drive using WD Discovery Desktop App.
Public area is a single network share but it's not accessing from outside
I found documentation form Western Digital : https://support.wdc.com/knowledgebase/answer.aspx?ID=20565&s=
Accessing the Private User Space from Windows or macOS as a
mounted ( mapped ) network drive must be accomplished using WD Discovery
Desktop App for My Cloud Home.
I think that's why Backupper cannot access the private area.
Yes, but i tryed with some other softwares (godsync, Free File Sync, SyncToy, Cobian...)and they access. All of them show my X:\