Disk Backup check - Info Code:4104 Invalid image file. Standard Edition 4.0.6
Standard Edition 4.0.6
When doing a disk backup and checking the image, I always get:
Information Code:4104
Invalid image file. This file may be not complete or has been damaged, or it does not match with the current software version.
I have tried uninstalling, then re-installing the program. I get the error when doing the backup and check or afterward when I use the utilities to check the image. I tried going into component services, COM security, and adding NETWORK SERVICE to the permissions. Then rebooted. I still get the error. Note that I can "explore the image" and see what appears to be my disk in total.
Any help would be appreciated.
Comments
Here's my log. Interesting that it gives Disk Index of 0 and 2 (0 being my disk to be backed up and 2 the disk being copied to, but the errors have disk 1. Could this play into the issue?
AOMEI Backupper 4.0.6 log is as follows:
====================== System Information ======================
Module Path: C:\Program Files (x86)\AOMEI Backupper\Backupper.exe
Product Name: Windows 7 Professional (6.1.7601.2)
Service Package: Service Pack 1
OS Version: 6.1
Total Memory: 32645 MB
Available Memory: 28793 MB
System Root: C:\Windows
Processor Architecture: AMD64
Processor Number: 8
Current Time: 2018-1-3 9:5:30
================================================================
[0 ]Green.cpp(227): ============== SystemVersion ==============
[0 ]Green.cpp(228): System version: 6.1
[0 ]Green.cpp(229): IsWow64: 1
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[2 ]::GetFileAttributesA(sCurPath) != INVALID_FILE_ATTRIBUTES return code: 0x00000000, NetworkMgr.cpp(254).
diskinfo.h(451): Failed to init GPT style table.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(37): Failed to IOCTL_DISK_GET_DRIVE_GEOMETRY. DiskNumber:1.
diskinfo.h(156): Failed to ReadFile in _IsOfflineDisk.
diskinfo.h(69): Failed to ReadSector in IsGptDisk.
diskinfo.h(37): Failed to IOCTL_DISK_GET_DRIVE_GEOMETRY. DiskNumber:1.
diskinfo.h(433): Failed to ReadSector in IsGptDisk.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(451): Failed to init GPT style table.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(451): Failed to init GPT style table.
[2 ]dyndisk.cpp(213): Failed to RegQueryValueEx on GetSysDgGuid.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[0 ]ldmio.cpp(89): No dynamic disks are found.
//////////////////////////////Dump Information////////////////////////////
Dump Disk:
================================================================
Disk Index Total Sector Geometry Product Name
---------- ------------ -------- ------------
0 1953525168 (931.51GB) (121601,255,63) ST1000NM0033-9ZM173 (Basic Disk,MBR,Sig: xxxx)
2 1953525167 (931.51GB) (121601,255,63) Seagate Ultra Slim PL (Basic Disk,MBR,Sig: xxxx)
Dump Volume:
================================================================
ID Volume File System Total Sector Used Sector Free Sector Type Status Cluster Size Volume Label
-- ------ ----------- ------------ ----------- ----------- ---- ------ ------------ ------------
0.0 *: NTFS 204792 (100.00MB) 51768 (25.28MB) 153024 (74.72MB) Primary Ok,Act,Sys 8 System Reserved
0.1 C: NTFS 1953316856 (931.41GB) 371466800 (177.13GB) 1581850056 (754.28GB) Primary Ok,Boot 8
2.0 F: NTFS 1953523118 (931.51GB) 866500616 (413.18GB) 1087022502 (518.33GB) Primary Ok,Act 8 Seagate Backup Plus Drive
Dump Slice:
================================================================
ID ParentID SequenceID Offset Sector Start Sector Slice Size Unallocated
-- -------- ---------- ------------- ------------ ---------- -----------
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
m_hMapFile!=NULL return code: 0x00000000, MemMap.h(100).
m_MemMap.Open(SHARE_MEM_NAME, FILE_MAP_READ|FILE_MAP_WRITE, sizeof(MEM_MAIN_HEAD)) return code: 0x00000000, ShareMem.h(152).
m_hEvent!=NULL return code: 0x00000000, Event.h(74).
m_hEvent!=NULL return code: 0x00000000, Event.h(74).
[2 ]bFind return code: 0x0139100B, MainWidget.cpp(313).
[2250 ]dwErrCode==NO_ERROR return code: 0x00000000, helper.cpp(352).
[2250 ]brwcs2wcs(pTmp, pPath, BufLength)>0 return code: 0x00000000, helper.cpp(346).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[87 ]pOpition!=NULL return code: 0x00000000, UiRecord.cpp(7186).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen!=0 return code: 0x00AE100B, DsImgTask.cpp(174).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[2 ]::GetFileAttributesA(sCurPath) != INVALID_FILE_ATTRIBUTES return code: 0x00000000, NetworkMgr.cpp(254).
[0 ]Crc32==vdb.Crc32 return code: 0x048C1008, ImageVolume.cpp(1164).
[0 ]pVol->Check(pProgress) return code: 0x048C1008, ImageReader.cpp(357).
[0 ]pReader2->ImgCheck(m_pProg) return code: 0x048C1008, ImgCheck.cpp(66).
[0 ]m_pCurTask->Execute(pParam, uLength) return code: 0x048C1008, FuncExecute.cpp(138).
[0 ]HELP::IsNeedSendUserExperience() return code: 0x00000000, UiTaskMgr.cpp(3062).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
diskinfo.h(451): Failed to init GPT style table.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(37): Failed to IOCTL_DISK_GET_DRIVE_GEOMETRY. DiskNumber:1.
diskinfo.h(156): Failed to ReadFile in _IsOfflineDisk.
diskinfo.h(69): Failed to ReadSector in IsGptDisk.
diskinfo.h(37): Failed to IOCTL_DISK_GET_DRIVE_GEOMETRY. DiskNumber:1.
diskinfo.h(433): Failed to ReadSector in IsGptDisk.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(451): Failed to init GPT style table.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(451): Failed to init GPT style table.
[2 ]dyndisk.cpp(213): Failed to RegQueryValueEx on GetSysDgGuid.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[0 ]ldmio.cpp(89): No dynamic disks are found.
//////////////////////////////Dump Information////////////////////////////
Dump Disk:
================================================================
Disk Index Total Sector Geometry Product Name
---------- ------------ -------- ------------
0 1953525168 (931.51GB) (121601,255,63) ST1000NM0033-9ZM173 (Basic Disk,MBR,Sig: xxxx)
2 1953525167 (931.51GB) (121601,255,63) Seagate Ultra Slim PL (Basic Disk,MBR,Sig: xxxx)
Dump Volume:
================================================================
ID Volume File System Total Sector Used Sector Free Sector Type Status Cluster Size Volume Label
-- ------ ----------- ------------ ----------- ----------- ---- ------ ------------ ------------
0.0 *: NTFS 204792 (100.00MB) 51768 (25.28MB) 153024 (74.72MB) Primary Ok,Act,Sys 8 System Reserved
0.1 C: NTFS 1953316856 (931.41GB) 371994096 (177.38GB) 1581322760 (754.03GB) Primary Ok,Boot 8
2.0 F: NTFS 1953523118 (931.51GB) 1009876976 (481.55GB) 943646142 (449.97GB) Primary Ok,Act 8 Seagate Backup Plus Drive
Dump Slice:
================================================================
ID ParentID SequenceID Offset Sector Start Sector Slice Size Unallocated
-- -------- ---------- ------------- ------------ ---------- -----------
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen!=0 return code: 0x00AE100B, DsImgTask.cpp(174).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]i<m_vtrInfoList.size() return code: 0x00491002, ImageReader.cpp(73).
[0 ]uLen != 0 return code: 0x00000000, DsImgTask.cpp(524).
[0 ]DsImgTask.cpp(327): Not find hardware info.
[0 ]m_vHardwareInfo.size()!=0 return code: 0x0222100C, DsImgTask.cpp(546).
[0 ]HELP::IsNeedSendUserExperience() return code: 0x00000000, UiTaskMgr.cpp(3062).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
diskinfo.h(451): Failed to init GPT style table.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(37): Failed to IOCTL_DISK_GET_DRIVE_GEOMETRY. DiskNumber:1.
diskinfo.h(156): Failed to ReadFile in _IsOfflineDisk.
diskinfo.h(69): Failed to ReadSector in IsGptDisk.
diskinfo.h(37): Failed to IOCTL_DISK_GET_DRIVE_GEOMETRY. DiskNumber:1.
diskinfo.h(433): Failed to ReadSector in IsGptDisk.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(451): Failed to init GPT style table.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
diskinfo.h(451): Failed to init GPT style table.
[2 ]dyndisk.cpp(213): Failed to RegQueryValueEx on GetSysDgGuid.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[21 ]parttable.cpp(71): Read MBR to fail. DiskNumber:1.
[0 ]ldmio.cpp(89): No dynamic disks are found.
//////////////////////////////Dump Information////////////////////////////
Dump Disk:
================================================================
Disk Index Total Sector Geometry Product Name
---------- ------------ -------- ------------
0 1953525168 (931.51GB) (121601,255,63) ST1000NM0033-9ZM173 (Basic Disk,MBR,Sig: xxxx)
2 1953525167 (931.51GB) (121601,255,63) Seagate Ultra Slim PL (Basic Disk,MBR,Sig: xxxx)
Dump Volume:
================================================================
ID Volume File System Total Sector Used Sector Free Sector Type Status Cluster Size Volume Label
-- ------ ----------- ------------ ----------- ----------- ---- ------ ------------ ------------
0.0 *: NTFS 204792 (100.00MB) 51768 (25.28MB) 153024 (74.72MB) Primary Ok,Act,Sys 8 System Reserved
0.1 C: NTFS 1953316856 (931.41GB) 371995592 (177.38GB) 1581321264 (754.03GB) Primary Ok,Boot 8
2.0 F: NTFS 1953523118 (931.51GB) 1009876976 (481.55GB) 943646142 (449.97GB) Primary Ok,Act 8 Seagate Backup Plus Drive
Dump Slice:
================================================================
ID ParentID SequenceID Offset Sector Start Sector Slice Size Unallocated
-- -------- ---------- ------------- ------------ ---------- -----------
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
[87 ]pNode!=NULL return code: 0x00000000, UiRecord.cpp(7109).
Is it able to restore the backup?