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Cant create a bootable Disk(create a Iso)

edited August 2017 in AOMEI Products Support

Good evening,


iam a happy customer of your product Aomei backuper free edition.


I had never problems with this tool since today. I created a backup on 03.08.2017 succesfull(system backup).


Today i tried to create a bootable DVD, because i need my backup and load my backup file from my external HDD( I have a virus on my PC). 


i use following config:




- UEFI create a bootable medium.


- i click on ISO.


After this happened


http://www.directupload.net/file/d/4816/4xt5jsq8_png ( I load my pic upload there. Please check it).


The status say its loading 99% but nothing happend by the download speed. Sometimes say 6Kb/s and then 0 Kb/s......


i have a stable wifi connection.


What happened? How can i load the bootable iso?


About a message i would be very happy.





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