Backupper 7.3.3 crashes Windows 11 Pro

rjordan48

Hello, I can't figure out why Aomei back upper is causing my Windows 11 Pro to freeze or crash.  If it doesn't just freeze, I have been getting two different error messages from the bluescreen crash:
The first is: KMODE EXCEPTION NOT HANDLED 
The second is :  ATTEMPTED SWITCH FROM DPC
All my troubleshooting efforts have failed so far.  Can someone help me?

aiArtisan

Thank you rjordan, could you please tell me why you think these crashes are caused by BU? If you uninstall BU, does it still crash? What disk checking have you done?
1) What PC brand, year, model #, desktop or laptop?
2) HDD, SSD 2.5", SSD M.2 SATA, SSD M.2 NVMe?
3) Aomei product tier Standard, Pro, Other?
4) Please post a screenshot of your issue, and also of Diskpart > lis dis > sel dis # > lis par > lis vol
Thank you.

https://www.howtogeek.com/1033/how-to-use-chkdsk-on-windows/

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

admin

@Rjordan48, Could you reboot into system normally after crash? If yes, could you send us minidump files under C:\Windows\Minidump so that we analyze the crash issue?