Home AOMEI Products Support

Centralized Backup - Win XP - cant install agent remotely - dont see xp clients

Hello,

I try Centralized Backup. We have some clients machine still on Windows XP.

I have Problem with install agent remotely. Always end with this error:


User/password is correct, it is admin account and Firewall is disabled.

I can install agent manual. But even after successful install, i cant see clients on Console.

Agents on clients with Win 7 or 10 works well.

Thanks for support!

Comments

  • Hello,
    Sorry for the inconvenience.
    Could you send us log folder under the C:\Program Files (x86)\AOMEI Centralized Backupper and the log folder C:\Program Files (x86)\AOMEI Centralized Backupper Agent on client xp computer?

Sign In or Register to comment.