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PA Unlimited License woes

Years ago I bought the PA Unlimited with lifetime and loved it.  It helped me a bunch.  Well I haven't had to use it for a while and now I do.  I reached out to support and got the link and code.   The license code was the same as original because I had that documented in an email.   I load the new software with no problems but when I put the code in it barks at me saying invalid code.    So I thought perhaps one of the numbers was a zero not a capital O.   Tried many ways with no luck.  Finally copied from the email support sent me...still no luck.   So I scoured this and other things and found you could put the key=xxxxx-xxxxx-xxxxx-xxxxx in the cfg.ini file.   Did not work,   found another cfg.ini file  did the same, still did not work.

Any ideas of how I can get past this?

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