Can't start Backupper Pro - suddenly stopped scheduled backups, GUI won't open
Have never had an issue with the software, so I got lazy & didn't notice that it suddenly stopped backing up just about 2 months ago. Plenty of space on the drive, no system changes.
Now, can't open software user interface. Have uninstalled/reinstalled umpteen times, initially without wiping out configuration data, then with, and on last uninstall, even went into regedit to delete orphaned registry keys recommended in a thread on a similar issue. No luck.
While the software won't start, I can see from the task manager background processes that the AOMEI Backupper Schedule task service repeatedly launches, then suspends, then a 2nd instance of AOMEI Backupper Schedule task service briefly starts up, then they both crash, and the cycle starts over. Under details, I see the same cycle for ABService.exe, starting a new PID each time.
From the logs, Backupper0.txt shows:
Getting 10 new ABService logs per minute (currently at ABService161.txt!), all reading the same:
HELP!!!
Thanks,
Tim
Now, can't open software user interface. Have uninstalled/reinstalled umpteen times, initially without wiping out configuration data, then with, and on last uninstall, even went into regedit to delete orphaned registry keys recommended in a thread on a similar issue. No luck.
While the software won't start, I can see from the task manager background processes that the AOMEI Backupper Schedule task service repeatedly launches, then suspends, then a 2nd instance of AOMEI Backupper Schedule task service briefly starts up, then they both crash, and the cycle starts over. Under details, I see the same cycle for ABService.exe, starting a new PID each time.
From the logs, Backupper0.txt shows:
AOMEI Backupper 4.6.0 log is as follows:
====================== System Information ======================
Module Path: C:\Program Files (x86)\AOMEI Backupper\Backupper.exe
Product Name: Windows 10 Home (6.2.9200.2)
Service Package:
OS Version: 6.3
Total Memory: 16303 MB
Available Memory: 7965 MB
System Root: C:\WINDOWS
Processor Architecture: AMD64
Processor Number: 8
Current Time: 2019-2-28 23:34:38
================================================================
[0 ]Green.cpp(227): ============== SystemVersion ==============
[0 ]Green.cpp(228): System version: 6.2
[0 ]Green.cpp(229): IsWow64: 1
Schedule.h(141): Reload task.xml failed.
[2 ]::GetFileAttributesA(sCurPath)!=INVALID_FILE_ATTRIBUTES return code: 0x0103100B, NetworkMgr.cpp(259).
Getting 10 new ABService logs per minute (currently at ABService161.txt!), all reading the same:
AOMEI Backupper 4.6.0 log is as follows:
====================== System Information ======================
Module Path: C:\Program Files (x86)\AOMEI Backupper\ABService.exe
Product Name: Windows 10 Home (6.2.9200.2)
Service Package:
OS Version: 6.3
Total Memory: 16303 MB
Available Memory: 8349 MB
System Root: C:\WINDOWS
Processor Architecture: AMD64
Processor Number: 8
Current Time: 2019-2-28 23:46:14
================================================================
[0 ]::GetFileAttributesA(sCurPath)!=INVALID_FILE_ATTRIBUTES return code: 0x0103100B, NetworkMgr.cpp(259).
HELP!!!
Thanks,
Tim
Comments
-- any errors?
Forgot to mention - have also restarted system repeatedly.
http://www.aomeitech.com/kb/backupper/failed-to-install.html