Can't start Backupper Pro - suddenly stopped scheduled backups, GUI won't open

Have never had an issue with the software, so I got lazy & didn't notice that it  suddenly stopped backing up just about 2 months ago. Plenty of space on the drive, no system changes.

Now, can't open software user interface. Have uninstalled/reinstalled umpteen times, initially without wiping out configuration data, then with, and on last uninstall, even went into regedit to delete orphaned registry keys recommended in a  thread on a similar issue. No luck.

While the software won't start, I can see from the task manager background processes that the AOMEI Backupper Schedule task service repeatedly launches, then suspends, then a 2nd instance of AOMEI Backupper Schedule task service briefly starts up, then they both crash, and the cycle starts over. Under details, I see the same cycle for ABService.exe, starting a new PID each time. 

From the logs, Backupper0.txt shows:

AOMEI Backupper 4.6.0 log is as follows:

====================== System Information ======================
Module Path: C:\Program Files (x86)\AOMEI Backupper\Backupper.exe
Product Name: Windows 10 Home (6.2.9200.2)
Service Package: 
OS Version: 6.3
Total Memory: 16303 MB
Available Memory: 7965 MB
System Root: C:\WINDOWS
Processor Architecture: AMD64
Processor Number: 8
Current Time: 2019-2-28 23:34:38
================================================================

[0       ]Green.cpp(227): ============== SystemVersion ==============
[0       ]Green.cpp(228): System version: 6.2
[0       ]Green.cpp(229): IsWow64: 1
Schedule.h(141): Reload task.xml failed.
[2       ]::GetFileAttributesA(sCurPath)!=INVALID_FILE_ATTRIBUTES return code: 0x0103100B, NetworkMgr.cpp(259).


Getting 10 new ABService logs per minute (currently at ABService161.txt!), all reading the same:

AOMEI Backupper 4.6.0 log is as follows:

====================== System Information ======================
Module Path: C:\Program Files (x86)\AOMEI Backupper\ABService.exe
Product Name: Windows 10 Home (6.2.9200.2)
Service Package: 
OS Version: 6.3
Total Memory: 16303 MB
Available Memory: 8349 MB
System Root: C:\WINDOWS
Processor Architecture: AMD64
Processor Number: 8
Current Time: 2019-2-28 23:46:14
================================================================

[0       ]::GetFileAttributesA(sCurPath)!=INVALID_FILE_ATTRIBUTES return code: 0x0103100B, NetworkMgr.cpp(259).


HELP!!!

Thanks,
Tim

Comments

  • can't open software user interface.
    -- any errors?
  • No errors reported - no toast boxes, anyway - just no response. The only indication that I tried to open Backupper and that it's trying to start is the endless stream of crashing processes in task manager and ABService logs endlessly accumulating - ABService5133.txt & counting.

    Forgot to mention - have also restarted system repeatedly. 
  • Please completely uninstall Backupper to see if it works.
    http://www.aomeitech.com/kb/backupper/failed-to-install.html
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