Bug-Ticket not accessible
In response to a technical problem your support team sends back an email with a link to a ticket, e. g. https://aomeitech.freshdesk.com/helpdesk/tickets/12345
The link redirects to https://aomeitech.freshdesk.com/support/login saying "You must be logged in to access this page".
To be able to login, an account is required. But after filling out the form https://aomeitech.freshdesk.com/support/signup the page just says "Successfully registered", but neither a password can be set by the user nor an email is sent to the user.