Main Threads:Unable to access My documents on a virtual drive
  • Thanks everyone for your help - just to update you of the current position:

    I did explore the backup image through the utilities menu; Aomei calls it a virtual partition rather than a virtual drive but it does appear on the PC as a virtual drive.

    What I did in the end was to restore the backup  image to a spare external hard drive and the files were there and I was able to access them.

    My query now is why the files were available if I restored from the backup but were not there when using 'explore image' even though the backup in both cases were one and the same?

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