Main Threads:Exploring AOMEI Backup causes blue Screen "PAGE_FAULT_IN_NONPAGED_AREA What failed: ammntdrv.sys"
  • I have made a "Disk Backup" with the software AOMEI Backupper Standard
    (ver 4.06). When I use AOMEI's "Explore Image" feature opening one of
    the folders (in the backup) causes a blue screen.This is the blue screen
    error:     Stop code:PAGE_FAULT_IN_NONPAGED_AREA     What failed:
    ammntdrv.sys . Opening the original folder in Windows causes no errors.

    I have deleted the backup and created it again, the same error exists.
    Each time I checked the integrity of the backup and it tests
    successfully.  Other disk backups do not present this issue. I have also reinstalled and updated AOMEI. And I have used the "Check Image" feature with no result.


    Thanks for the help!

    SYSTEM INFO:

    Operating SystemWindows 10 Home 64-bit

    CPUIntel Core i7 4790K @ 4.00GHz  Haswell 22nm Technology

    RAM16.0GB Dual-Channel DDR3 @ 933MHz

    MotherboardMSI Z97-G45 GAMING (MS-7821)

    NVIDIA GeForce GTX 970 (EVGA)

    3726GB Hitachi HGST

  • Please upload the minidump and log files.

  • Here is the minidump and the log from the backup:

      Execution time: 1/30/2018 11:29:28 PM

           Plan name: PrometheusBackup_1-29-2018

           Operation: Mount Image

    Execution result: Success

          Error code: 0

         Description: The operation has been completed successfully.


  • Please upload the log files in Backupper installation directory.

  • @admin Sorry, here are the log files from the install dir https://we.tl/ACiTG05I4w

  • Thank you for the information, we will analyze the problem.

  • @admin thanks for your help!

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