photo folder is empty but document folders are ok
Hi, I took over my daughters laptop and I did a full backup of the drive using AOMEI. I then formatted the drive and started it with factory settings and logged in as my own named user. I then went to my daughters backup and although some documents are there the photo folders are all empty. Is there a way that I can get to the photos, it also said something about no permission. Could I start a new user with my daughters name, log on to that user than look at the backup. The backup is on a separate USB connected Western Digital drive.
Regards
Mike
Comments
Hello,
Thank you for posting your questions here. As for your problem, sorry, currently we cannot solve it, but you can restore the backup to a proper place and then you are able to access that folder of your duaghters' photo.
Best Regards,
Kim