error restoring backup

hello

image

Why is this?
I can not restore the file?
please help

imageaom.png


Comments

  • Hello arifin,


    We are so sorry for the inconvenience. As for this error, I wonder where you save the backup file? If you split it into several parts and save it to some removable media, you may copy all the parts to a local disk and then check the image. 


    Best Regards,

    Kim

  • I save the backup file in HD external. image

  • edited July 2014

    Thank you for your kind reply!imageIf so, please check whether the drive letter of your external HD has changed or not when you reconnect it. That will cause the destination path not match the original one.

  • I think everything is fine.
    Initially I was backing up the files in the disk D: and then after the backup process is finished I formatted disk D: and after the last formatted that disk.

    I restrore the file but fails to hold
    I lost all data
    i melting seek solutions
    please provide the solution step by step
    please help

  • Hi arifin18,


    I am sorry to hear that. I hope you have got rid of the problem. If not, could you please give us a detailed description, we don't know what do you mean by saying "fails to hold".


    Best Regards,
    Kim
    AOMEI Support Team

  • arifin18, 

    Alternative way to restore, you could try to use AOMEI Backupper -> Utilities -> Explore Image, copy all files in the image to other drives.

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