AOMEI OneKey Recovery Issue - Stuck

edited December 2017 in AOMEI Products Support

Hello,


I installed the free version of OneKey. I opened it, and saved an image of my PC using it. When I restarted the PC, I hit the F11 key to enter the recovery process. It loads the windows files, and then goes to the windows logo where it says "starting windows" under it. It is stuck here, and does not go anywhere. I even tried reinstalling my old image (which works fine), ran OneKey again, saved the image using OneKey for recovery, and same issue happens again.


I am using Windows 7. What do I do?


Thanks

Comments

  • I even tried reinstalling my old image.

    —Can you provide more information on this description?

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