Backuper standard graphic driver lag issue

edited November 2017 in AOMEI Products Support

Hello,


I've just installed Backuper Standard for the first time and I noticed a major problem with it on my windows 10 computer : as soon as its interface is displayed my Windows 10 PC UI becomes very laggy. For example I have to wait several seconds in the Explorer for a file selection to occure. It seems to only affect Windows OS related components (Google Chrome keeps on working fine).


The only way to solve the problem is to close the session or restart the graphic driver (Win+Ctrl+Shift+B).


Also in Backuper standard's UI dropodown menu do not work... My computer is working perfectly fine apart from this issue.


system info:

Windows 10 pro 10.0.15063.726

Nvidia driver version: 388.31 (GTX 680)

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Comments

  • Thank you for the information, we will analyse the issue.

  • I was able to mitigate the problem by selecting "Reduce color mode" (8bit (256) color)  and "Disable full screen optimizations" in the "compatibility" tab of the AOMEI Windows shortcut properties.

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