Display problem in notifications from Backupper
Hi
When I use the e-mail notifications in Backupper Professional then the mail is not properly displayed.
The header data (like Subject, MIME-Version, etc.) are written in mail. Also special german characters (like üäö) are not shown properly (they appear as "ü", "ö").
This is a typical problem when text is encoded as UTF-8 but wrongly treated as Windows-1252 or similar.
See this screenshot how the notification mail appears in my MS Outlook 2016. As SMTP server I use "Custom SMPT". It is not a seriuos problem, however we are in year 2017 where problems with character encodings should not exist anymore - that's the reason why Unicode was invented.
Another note: You should invest im a proper (and professional) translation service. The german is this mail looks like a spam mail automatically translated by Google translator. I would not complain on a freeware, however for a software you have to pay for (you call it "Professional") I expect certain quality even for translations.
Best Regards
Wernfried
Comments
We will try to fix the problem, temporarily, please use TXT format.
This is the TXT format. The HTML format looks even worse.
Can you upload the log files?
I just wrote a mail to [email protected] because the log files may contain personal stuff I don't like to disclose.