We are so sorry for the problem you encountered, it seems a flaw of our software, could you please send us the log of this program, so that our programmers can analyze the problem more efficiently. The log file is located in the directory of where you installed this program. We will keep making efforts to improving this program. Please keep tuned in the updates of our products.
If you have any other qustions or suggestions please feel free to let us know.
Sorry, I forget to tell you how to get rid of this problem before. You can try save the iso file to another location other than the current location you choose. If that cannot help, you can create the bootable media on any other computers, the bootable media works for any computers.
If you have any other qustions or suggestions please feel free to let us know.
I've try to save to other location...and also create bootable media at another computer,but it still fail. I also try using different OS,but still can't work. Is there any other solution?
We experience problems creating bootable disk > USB boot device. The USB disk remains empty after the successfull creation of the stick. Any solution? The creation of an bootable CD\DVD works without problems. My system is Windows 8 Enterprise X64, the USB stick is Kingston Datatraveller G2 with 4 GB storage capacity.
As for your problem, what does this usb stick used for in the past? You may first format this stick with Windows and then retry the operation or use another new USB stick instead.
If you have any other qustions or suggestions please feel free to let us know.
I do not have a cd drive on my laptop. It is an Acer S3 running 64 bit Windoss 8.1. I did create a win pe usb flash drive using Backupper and also using the backupper .iso. However, neither usb boots the laptop. It goes directly to the Windows Boot Manager and never shows the usb flash drive as an option. I have created a bootable usb flash drive from within windows, but that only lets me get to the disk image I created with windows.
Also, I found а NEW bug! See the explain into image: http://i57.tinypic.com/255rkhu.png ========================= But there is no feedback. Is there support?
Hi bebe, sometimes you have to enable booting from flash drives in BIOS. Boot into Bios and look for "Legacy USB Storgage Detect" or something similar.
Thank You Pit, but in my case CD/DVD was already loaded and after boot we all get only black screen. There is no interface on screen. Let we wait the author to say what is happening with their program.
Thank you MisterPit. Resetting the BIOS from UEFI to Legacy enabled me to boot from my usb flash drive - important on a system with no cd drive. I thought that a winpe flash drive would boot from a UEFI system. It appears that I was wrong.
We are so sorry for replying you this late due to the weekend and I have to leave to for personal things last week.
As for your problem, the feature for creating a boot media which supports UEFI system was lost in the beta version. we will add it in the final version.
If you have any other qustions or suggestions please feel free to let us know.
Comments
Hello,
We are so sorry for the problem you encountered, it seems a flaw of our software, could you please send us the log of this program, so that our programmers can analyze the problem more efficiently. The log file is located in the directory of where you installed this program. We will keep making efforts to improving this program. Please keep tuned in the updates of our products.
If you have any other qustions or suggestions please feel free to let us know.
Best Regards,
Kim
AOMEI Support Team
This is the log file you ask for. Hope for this problem can be solve. Thanks.
Sorry, I forget to tell you how to get rid of this problem before. You can try save the iso file to another location other than the current location you choose. If that cannot help, you can create the bootable media on any other computers, the bootable media works for any computers.
If you have any other qustions or suggestions please feel free to let us know.
Best Regards,
Kim
AOMEI Support Team
Sorry for the trouble, you can directly download AOMEI Backupper ISO image at here: https://onedrive.live.com/redir?resid=BACBB79B7A772D4B!170&authkey=!ALH1To7rD_N1PqE&ithint=file,.iso and then employ some burning software, like Nero to burn this ISO file to a CD or USB disk
Best Regards,
Kim
AOMEI Support Team
As for your problem, what does this usb stick used for in the past? You may first format this stick with Windows and then retry the operation or use another new USB stick instead.
If you have any other qustions or suggestions please feel free to let us know.
Best Regards,
Kim
AOMEI Support Team
Sorry if my question sound stupid...what do I need to do after burn iso from that link to cd?
http://www.ntfs.com/iso-burning.htm
During of creation, there is missing step for making choice of boot UEFI. Here is missing window:
http://www.backup-utility.com/features/images/create-bootable-CD/Snap2.png
Here is what I get after long waiting for CD load: http://i60.tinypic.com/fyfijc.jpg
Also, I found а NEW bug!
See the explain into image:
http://i57.tinypic.com/255rkhu.png
=========================
But there is no feedback. Is there support?
Hi bebe, sometimes you have to enable booting from flash drives in BIOS. Boot into Bios and look for "Legacy USB Storgage Detect" or something similar.
Pit
We are so sorry for replying you this late due to the weekend and I have to leave to for personal things last week.
As for your problem, the feature for creating a boot media which supports UEFI system was lost in the beta version. we will add it in the final version.
If you have any other qustions or suggestions please feel free to let us know.
Best Regards,
Kim
AOMEI Support Team