Scheduled task keeps crashing/hanging

SelfMan

When a task is executed at schedule (no matter if its via service or task scheduler) the backupper.exe process keeps randomly crashing. Tasks executed manually seem to work. The event log records the following entry:

Log Name:      Application
Source:        Application Error
Date:          30. 8. 2015 23:30:51
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      My-PC
Description:
Failing application name: Backupper.exe, verzia: 3.0.0.0, Time stamp: 0x55baec02
Failing module name: ntdll.dll, version: 6.1.7601.18939, Time stamp: 0x55afd843
Exception code: 0xc0000005
Error offset: 0x0002e3c6
Failing process ID: 0xc28
Timestamp of execution: 0x01d0e36b1614f4fc
Failing application path: C:\Program Files (x86)\AOMEI Backupper\Backupper.exe
Failing module path: C:\Windows\SysWOW64\ntdll.dll
Report ID: 62858910-4f5e-11e5-9655-902b345f8866
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-08-30T21:30:51.000000000Z" />
    <EventRecordID>63254</EventRecordID>
    <Channel>Application</Channel>
    <Computer>My-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Backupper.exe</Data>
    <Data>3.0.0.0</Data>
    <Data>55baec02</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.18939</Data>
    <Data>55afd843</Data>
    <Data>c0000005</Data>
    <Data>0002e3c6</Data>
    <Data>c28</Data>
    <Data>01d0e36b1614f4fc</Data>
    <Data>C:\Program Files (x86)\AOMEI Backupper\Backupper.exe</Data>
    <Data>C:\Windows\SysWOW64\ntdll.dll</Data>
    <Data>62858910-4f5e-11e5-9655-902b345f8866</Data>
  </EventData>
</Event>

The installed backupper version is 3.1.0

These problems appeared with the introduction of the 3.x version.

admin

SelfMan,

Please send us the log folder and the crash.dmp file. They are under C:/Program Files(x86)/AOMEI Backupper

robcron

I am having virtually the exact same issue, so am Awaiting Response to this.   I have a Synology DS214se NAS that I am using to write the backup to, and I think that it may be contributing... 

Can run the task manually, and tonight, I just scheduled it to run ( after I rebooted ) a couple of minutes in the future and it ran fine... but if i let it run on the schedule normally it fails with very similar data to about post from SelfMan.

SelfMan

I had such problem on multiple systems. It did not depent if the task was started via Task scheduler or the new integrated service. I am sorry, I am not able to provide the crash log, because I reinstalled the backupper which cleaned the folders up.

Some system do backup to a USB drive and some on a Synology DS21x (where x = 2, 3 or 4)

PARoss

AOMEI Standard 3.5 has failed to complete 3 times. Logs are attached. My system: Windows 10, Dell Inspiron.

log0.txt

log1.txt

log2.txt

log3.txt

log4.txt

admin

PARoss  "AOMEI Standard 3.5 has failed to complete 3 times."

What action you do? Do you do the backup or clone?

You said that it has failed to complete.

What error message you get?

Hope you can send us the screenshot of the problem.

PARoss

I was using the clone feature. No errors. It just stopped working.

admin

Please cancel it and re-clone it. If also get the problem, give us the picture.