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As I write this, I'm alternating between extreme disappointment and frustration. Here's the situation:
I had a physically separate backup drive, apart from my multi-partitioned raid set. It's an older, slower drive on IDE that Windows sees as "drive 0." I have been carefully building images from a clean install, to all the updates, to my basic programs, to the fluff. It was about 14 incrementals, each carefully described, with matching ERUNT and Tweaking.com Registry backups, all carefully documented. I also built a WinPE environment on my multi-boot USB Win-install drive. I have re-imaged several times, and am really very happy with Backupper Pro.
So today, I go to re-image back to an early image to see if I can troubleshoot problems with another program. Like a fool, I didn't boot into the USB recovery environment. I let Aomei suggest a "restart mode" imaging. Sounded fine with me. I reboot, WinPE comes up, and even though I had expanded the original system drive, Backupper complained about "not enough reserve space." I had about 30G excess space, I don't know what that's about. When I attempted to look at my image, it tells me it "can't find it," and browsing (still in PE) at My Computer shows my backup drive is now a 512mg or so partition with what looked like the PE environment filling it.
I close Backupper, reboot, and sure enough, no backup drive in "My Computer." Disk Management shows it as wiped clean and "Unallocated." What. The. Hell? All my images are gone. 600 Gb Backupper coulda used on my raid set for its PE, but no, it chose the separate disk. This is one MAJOR design flaw. I partially blame myself for not booting into my USB PE, which worked before, but Backupper didn't even ASK me if it was ok to use that disk, much less Re-partition it and wipe it out.
I don't know what else to say. I consider myself an expert computer user, but one split second lapse, casually agreeing to a "Restart Mode" restore, and my Pristine, fully updated-with-240-updates virgin install image is Gone.
How are you going to A: Fix the design flaw? And B: Compensate me for my loss? I would still prefer to use your programs, a couple of lifetime upgrade licenses for Backup and Partition proggies would certainly go a long way in easing my pain.