Computer Crashes/Restarts when Backupper runs as a background task
I have Backuper Pro and really like it. I have an incremental backup defined for my PC's "C" drive. This backup is scheduled to run once a day at 10 AM. Every day my PC crashes/reboots at 10:02. Hoever, if I have Backupper open as a window, everything runs without a hitch. Has anyone else had this happen?
The Crash dump report from "WhoCrashed" tells me:
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 5/27/2017 10:00:49 AM your computer crashed
crash dump file: C:\Windows\Minidump\052717-52119-01.dmp
This was probably caused by the following module:ntoskrnl.exe (nt+0x6F4C0)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFD0, 0x1,0xFFFFF800034C21FC, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid systemmemory has been referenced.
This appears to be a typical software driver bug and is notlikely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly thisproblem is caused by another driver that cannot be identified at this time.
On Sat 5/27/2017 10:00:49 AM your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module:amwrtdrv.sys (amwrtdrv+0x14E7)
Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFD0, 0x1,0xFFFFF800034C21FC, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\amwrtdrv.sys
Bug check description: This indicates that invalid systemmemory has been referenced.
This appears to be a typical software driver bug and is notlikely to be caused by a hardware problem.
A third party driver was identified as the probable rootcause of this system error. It is suggested you look for an update for thefollowing driver: amwrtdrv.sys .
Google query: amwrtdrv.sys PAGE_FAULT_IN_NONPAGED_AREA
Any suggestions/Comments?
Thanks!
Comments
Can you upload the log files in AOMEI Backupper installation directory?
Here are the log files from May 27. Not sure which ones you want.
This set is from today when I have the Backupper window open on my desktop.
Can you zip all the files in that folder? Besides, can you upload the dmp files too?
The dump file is too big to upload.
Our technicians will analysis the files, thanks for your feedback.