What’s the product delivery policy and is there an invoice?
What’s the refund policy?
Which support options are available?
Lost the software, how to regain it?
Is my order secure?
What method can be used for payment?
Is there any discount offer?
Why the price on the order page is higher than that of your store?
I got the error message "We were unable to verify that the information you entered on the order form is valid", why?
What’s CD version and how to purchase it?
Why the information I entered failed to form an order?
Can I evaluate before purchasing? Or is there trial/demo version available?
I'm trying to upgrade to the newer version of the software but I lost my serial number for the previous version and forgot registration details.
I ordered a wrong product. What should I do?
Do you provide technical support for trial/demo users?
I cannot download the product using the link given in the email.
Can I cancel my order after placing it?
I see a price off somewhere, but when I go to your page, the price doesn’t change.